Terms of Service

Florida Healthcare Academy Last Updated: February 20, 2026

1. Introduction

Welcome to Florida Healthcare Academy. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read these Terms of Service carefully before using our site or enrolling in our programs.

2. Use of Our Services

You agree to use our services only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of our services. Prohibited behavior includes harassing or causing distress to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our services.

3. Enrollment and Registration Fees

To enroll in our programs, you must provide accurate and complete information. Enrollment is subject to the following fee requirements:

• Non-Refundable Deposit: A non-refundable deposit is required at the time of registration or signing the Enrollment Agreement.

  • $200 Deposit: Phlebotomy, Electrocardiograph Aide (EKG), and Home Health Aide programs.

  • $400 Deposit: Medical Assistant program.

• Payment Compliance: Failure to comply with the agreed-upon payment schedule may result in dismissal from the program at the discretion of the Director, in accordance with the terms established with the Administration Department.

4. Educational Programs (MA, Phlebotomy, HHA, EKG)

The following terms apply to our core Educational Programs, including Medical Assistant, Phlebotomy, Home Health Aide, and Electrocardiograph Aide.

Tuition Payment Options

Students may choose from the following:

1. Payment in Full: Paid prior to the start of classes.

2. Installment Plans: Weekly or monthly payments toward the remaining balance. Payments are due on the last scheduled class day of each week unless otherwise agreed upon.

3. Third-Party Financing: Through an approved provider (see Section 6).

Cancellation and Refund Policy

If a student’s enrollment is cancelled or terminated, refunds are processed as follows:

• Written Notice: Cancellations must be submitted in writing (electronically or in person). A Program Withdrawal Form may be required.

• Three-Day Window: Except for the non-refundable deposit, all monies paid will be refunded if the applicant is not accepted or if the student cancels within three (3) business days of signing the enrollment agreement and making the initial payment.

• Before Class Starts: Cancellation after the third business day but before the first scheduled class will result in a refund of all monies paid, excluding the deposit.

• Prorated Refund (Under 40%): If cancellation occurs after attendance has begun but before 40% of the program is completed, a prorated refund will be issued based on the number of days attended.

• No Refund (Over 40%): No refunds will be issued after a student has completed more than 40% of the program.

• Processing Time: All eligible refunds will be processed within thirty (30) days of the termination date or receipt of an approved withdrawal request.

5. Training Programs (Short-Term Courses)

The following terms apply to CPR, First Aid, AED, BLS, CNA Skills, CNA Written, IV Therapy, and CEU bundles.

• Non-Refundable Status: All training programs are non-refundable. Tuition, deposits, and fees will not be refunded under any circumstance, except if the Academy is unable to provide the training due to institutional error.

• Forfeiture of Services: Refunds will not be granted if a student determines they do not qualify, is unable to attend, fails to complete coursework, or fails to participate in required in-person components. Failure to attend scheduled sessions or practical simulations is considered a forfeiture of the services purchased.

• Rescheduling: At its discretion, the Academy may offer the next available training date if a student misses a session. If the student cannot attend the alternate date, all payments are forfeited.

6. Financial Aid and Financing

Florida Healthcare Academy does not offer federal financial aid. Instead, we provide the following options:

• In-House Financing: We offer in-house financing at 0% interest for the duration of the programs.

• Third-Party Financing (Klarna): We offer flexible payment options through Klarna.

  • Klarna’s approval process is independent of the Academy and is based on your credit history and other proprietary criteria.

  • Klarna determines all interest rates and terms on a case-by-case basis.

  • The Academy does not influence Klarna's decision-making process. Students should review Klarna’s terms at www.klarna.com before selecting this option.

7. Advertising and Data Collection

We run ads on social media platforms and collect data for retargeting purposes. By using our services, you consent to our use of cookies, pixels, and other tracking technologies to:

• Show you relevant ads on social media and other websites.

• Measure the effectiveness of our advertising campaigns.

• Understand your preferences and interests.

8. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of Florida Healthcare Academy and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.

9. Limitation of Liability

Florida Healthcare Academy will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of our services, including loss of profits, data, or other intangible losses.

10. Privacy

Your use of our services is governed by our Privacy Policy, which is incorporated into these Terms of Service by reference.

11. Governing Law

These Terms of Service are governed by the laws of the State of Florida, United States. Any disputes will be subject to the exclusive jurisdiction of the state and federal courts located in Florida.

12. Changes to These Terms

We may update these Terms of Service to reflect changes in our practices or for legal reasons. Significant changes will be notified by posting the new terms on our website and updating the date at the top of this page.

13. Contact Us

Florida Healthcare Academy

5804 Lake Underhill Rd Suite B, Orlando, FL 32807, United States

Phone: +1 407-275-5880

Email: [email protected]

By using our services or enrolling in a program, you agree to these Terms of Service.